Refund & Cancellation Policy

1. Cancellation Policy

At Health Unwired, we are committed to providing a smooth and transparent consultation experience. We understand that plans may change, and the following cancellation rules are designed to ensure fairness for both patients and healthcare providers.

Cancellations are not permitted within 30 minutes of the scheduled appointment start time, and no refund will be issued in such cases.

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2. Refund Policy

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3. Refund Processing Timeline

All eligible refunds will be processed within 7 working days from the date of cancellation. The refund will be credited to the original payment method used during booking.

Depending on your bank or payment provider, it may take additional time for the refunded amount to reflect in your account.

4. Doctor-Initiated Cancellation

In rare cases where a doctor cancels or is unavailable for the appointment, patients will be offered the option to reschedule or receive a 100% refund of the consultation fee.

5. Rescheduling Policy

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6. No-Show Policy

If a patient fails to attend the appointment at the scheduled time without prior cancellation, it will be considered a no-show, and no refund will be issued.

7. Contact & Support

If you face any issues related to cancellations or refunds, please reach out to our support team. We are here to assist you and ensure a smooth experience.